Startle’s Web sites may contain links to other Web sites. The information practices or the content of such other Web sites is governed by the privacy policies of such other Web sites. The Company encourages you to review the privacy policies of other Web sites to understand their information practices.
When expressing an interest in obtaining additional information about the Services, or registering to use the Web sites or other Services, Startle requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, Startle may also require you to provide the Company with billing information, such as billing name and address, debit debit details, and delivery address that will be using the Services (“Billing Information”).
Required Contact Information, Billing Information, Optional Information and any other information you submit to Startle to or through the Services are referred to collectively as “Data”.
As you navigate the Company’s Web sites, Startle may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked). For additional information about the collection of Web Site Navigational Information by Startle and others, please click here.
When you provide us with personal information about third parties, we will only use this information for the specific reason for which it is provided, such as to add new user logons to your Startle account.
The Company uses Data about Startle Visitors and Customers to perform the services requested. For example, if you fill out a Web form, the Company will use the information provided to contact you about your interest in the Services.
Startle may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners.
Startle may also receive information about Customers from other sources, including third parties such as affiliates and resellers, and combine this information with Data we already have about you. This helps us to update, expand and analyse our records, identify new customers, and create more tailored advertising to provide products and services that may be of interest to you.
Startle uses financial information solely to collect payment from Customers.
Startle uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data about Startle Customers to provide personalised information about the Company. For additional information about the use of Web Site Navigational Information, please click here.
Cookies, Web Beacons and IP Addresses
Startle uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). As described more fully below, we and our partners use these cookies or similar technologies to analyse trends, administer Web sites and Services, track users’ movements around our Web sites and Services, serve targeted advertisements and gather demographic information about our user base as a whole. This section describes the types of Web Site Navigational Information used on the Company’s Web sites and Services, and how this information may be used.
The following sets out how startleint.com uses different categories of cookies and your options for managing cookies’ settings:
Required cookies enable you to navigate the Company’s Web sites and use its features, such as accessing secure areas of the Web sites and using Startle Services.
If you have chosen to identify yourself to Startle, the Company may place on your browser cookies containing an encrypted, unique identifier. These cookies allow the Company to uniquely identify you when you are logged into the Web sites and Services and to process your requests.
Because required cookies are essential to operate the Company’s Web sites and the Services, there is no option to opt out of these cookies.
Functionality cookies allow the Company’s Web sites and Services to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimise your use of Startle’s Web sites and Services after logging in.
Functional cookies may also be used to improve how the Company's Web sites and Services function and perform, to enhance and customise your interactions with the Company, and to help us provide you with more relevant messages, including marketing communications. These cookies collect information about how Visitors use our Web sites and Services, including which pages visitors go to most often and if they receive error messages from certain pages.
Startle may use its own technology or third parties to track and analyse usage and volume statistical information from Visitors and Customers, to provide enhanced interactions and more relevant communications, and to track the performance of the Company's advertisements.
Startle and it's third-party partners may also utilise local storage for these purposes. Local storage is different from browser cookies because of the amount of, type of, and how Data is stored.
Note that opting out of functionality cookies may impact the functionality you receive when using Startle’s Web sites and Services.
To learn more about how to control cookies using your browser settings click here.
Targeting or Advertising cookies
To learn more about these and other advertising networks and your ability to opt out of collection by certain third party, please visit the opt-out pages of the Network Advertising Initiative, here.
Startle uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognise certain types of information on your computer, such as cookies, when you viewed a particular Web site or Service tied to the Web beacon, and a description of a Web site or Service tied to the Web beacon. For example, Startle may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. Startle uses Web beacons to operate and improve the Company’s Web sites, Services and email communications.
Log Files, IP Addresses, URLs and Other Data
As is true of most Web sites, we gather certain information automatically to analyse trends in the aggregate and administer our Web sites and Services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. Due to Internet communications standards, when you visit or use the Company’s Web sites and Services, we usually automatically receive the URL of the Web site from which you came and the Web site to which you go when you leave our Web site. This information is used to analyse overall trends, to help us improve our Web sites and Services, to track and aggregate non-personal information, and to provide the Web sites and Services. For example, Startle uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites. Startle also collects IP addresses from Customers when they log into the Services as part of the Company’s security features.
Social Media Features, Single Sign-on and Bots
You may also be given the option to connect Startle’s Bot Applications to your Facebook page(s) or engage with Startle through third party’s Facebook page(s). Our Bot Application may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. The permissions asked are the following:
- Basic information - By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.
- Access Page CTA (Call To Action) - Provides the access to manage call to actions on User-managed Pages.
- Manage Pages - Enables the application to retrieve access_tokens for Pages and Applications that the User administrates.
- Mobile Messaging on behalf of Page - Send and receive mobile messages on behalf of a Facebook Page.
- Page Messaging - Send and receive messages through a Facebook Page.
- Publish as Page - Enables the ability to post, comment and like as any of the Pages managed by the User.
- Read page mailbox - Enables the ability to read messages sent to Pages managed by the User in order for the Bot to function.
- Show List of Managed Pages - Provides the access to show the list of the Pages that the User manages.
For convenience, Startle also allows you to log in to some of our Web sites and Services using sign-in services such as Facebook Connect and Google. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our login forms.
Do Not Track
Currently, various browsers - including Internet Explorer, Firefox, and Safari - offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user's browser DNT preference setting. Startle does not currently commit to responding to browsers' DNT signals with respect to the Company's Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Startle takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
The Company may share Data about Startle Customers with other companies in order to work with them, including affiliates of the Startle corporate group. For example, the Company may need to share Data about Startle Customers with other companies within the Startle corporate family for customer support, marketing, technical operations and account management purposes.
Startle uses a third-party service provider to manage credit card, debit card and direct debit processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card, debit card and direct debit processing on the Company’s behalf.
Startle reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
Users declare themselves to be adult according to their applicable legislation. Minors may use this Application only with the assistance of a parent or guardian. Under no circumstance may persons under the age of 13 use this Application.
Startle may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Web sites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for Startle to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us through the Company’s Web sites and Services. For other requests to access, correct, modify or delete Your Data, please review the “Contacting Us” section below. Requests to access, change, or delete your information will be addressed within a reasonable timeframe. If you are an employee of a Startle customer, you may also wish to contact your company’s system administrator for assistance in correcting or updating your information.
Startle’s Customers may electronically submit Data or information to the Services for hosting and processing purposes (“Customer Data”). Startle will not review, share, distribute, or reference any such Customer Data except as provided in Startle’s Terms and Conditions, or as may be required by law. In accordance with Startle’s Terms and Conditions, Startle may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law.
Startle acknowledges that you have the right to access your personal information. If personal information pertaining to you as an individual has been submitted to us by a Startle customer and you wish to exercise any rights you may have to access, correct, amend, or delete such Data, please inquire with our customer directly. Because Startle personnel have limited ability to access Data our customers submit to our Services, if you wish to make your request directly to Startle, please provide the name of the Startle customer who submitted your Data to our Services. We will refer your request to that customer, and will support them as needed in responding to your request within a reasonable timeframe.
Startle uses robust security measures to protect our information assets. These technologies are deployed as part of sophisticated security architecture. All Data resides in a tightly controlled, secure Data center. This means that information about the identity and preferences of individual members is strongly protected by Startle against unauthorised access. We will maintain safeguards to protect the security of these servers and your personal information. Startle may process, store and back up its information with the assistance of those providers.
Please note that if you contact us to assist you, for security we may need to authenticate your identity before fulfilling your request.