Why Startle Music

Background music plays a vital role in providing a great customer experience in a retail, hospitality or leisure environment. Just like the decor, lighting, and other atmospheric features, a venue’s background music can truly enhance the space and should be a key consideration for brands that want to remain competitive.

But getting the music for a business right isn’t easy. It needs to complement your brand, integrate with surroundings, and meet the necessary licensing requirements. Whether in a store, restaurant, bar or hotel, high-quality background music has a huge impact on whether your customers will leave happy, and if they’ll return.


Startle offers a variety of background music solutions for businesses. Whether you’re looking for something simple with minimal management, or want a customised solution that gives your brand its own unique ‘sound’ and integrates with other technology touchpoints, Startle can work with your business to achieve an experience perfectly suited to your needs.

Our ‘out of the box’ Startle Music plans give retail, hospitality and leisure brands a flexible music system to build around their business. Ideal for single sites or multiple locations, Startle Music is an easy-to-use solution with millions of tracks and professionally-curated playlists that can be scheduled through your desktop, tablet or smartphone.

Features & Benefits

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Millions of tracks & readymade playlists

With millions of tracks from every conceivable genre and over 100 professional playlists, Startle Music offers huge choice and variety.

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Complete control over your sites

Startle Music can be managed from a desktop, tablet or smartphone, giving you control over all of your sites, wherever you are.

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Quick & easy setup

We'll dispatch your Startle Music hardware for next-day delivery. After a simple installation, you'll be up and running in minutes!

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The Highlights

Powered by the cloud and running from solid-state hardware that supports all of Startle’s products, Startle Music is an ultra-reliable service that benefits from automatic updates overnight. To ensure you get the most out of your products all customers receive Startle’s Relentless Support™, which demonstrates our commitment to outstanding service by providing guarantees on important areas such as order fulfilment, system uptime and support ticket resolution time.

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